FAQ's

Q: Q: What is your return policy?

A: We offer a 30-day return window with free return shipping. Items must be in original, unworn condition with tags attached.

Q: Q: Can I change or cancel my order?

A: We process orders quickly! Please email us at envy239797+crispy@gmail.com within 2 hours of placing your order if you need to make a change.

Q: Q: Do you have a physical store?

A: Yes! You can visit us at 116 E Gilman St, Madison, WI 53703.

Q: Where do you ship from? A: All orders are shipped directly from our shop in Madison, Wisconsin.

Q: How much does shipping cost? A: Shipping is calculated at checkout based on your delivery address. We offer various speeds to fit your budget and timeline.

Q: What is your return policy? A: We offer a 30-day return window with free return shipping. Items must be in original, unworn condition with tags attached.

Q: How do I track my order? A: Once your order ships, you’ll receive an automated email with a tracking link. It may take up to 24 hours for the carrier to update the status.

Q: Can I change or cancel my order? A: We process orders quickly! Please email us at envy239797+crispy@gmail.com within 2 hours of placing your order if you need to make a change.

Q: Do you have a physical store? A: Yes! You can visit us at 116 E Gilman St, Madison, WI 53703.